@font-face{font-family:'Noto Color Emoji';src:url('/fonts/NotoColorEmoji.v2.woff2') format('woff2');font-display:swap;}
/* support.247ch.at — minimal dark theme, matches main site palette */
:root {
  --bg: #0b0f1a;
  --panel: #111827;
  --fg: #f3f4f6;
  --muted: #9ca3af;
  --brand: #3b82f6;
  --border: #1f2937;
  --accent: #34d399;
  --warn: #fbbf24;
  --err: #f87171;
}
* { box-sizing: border-box; }
body {
  margin: 0; padding: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif,"Noto Color Emoji";
  background: var(--bg); color: var(--fg); line-height: 1.55;
}
a { color: var(--fg); }

.site-header {
  display: flex; align-items: center; justify-content: space-between;
  padding: 14px 24px; border-bottom: 1px solid var(--border);
}
.site-header .logo { font-weight: 700; font-size: 18px; }
.site-header .logo a { text-decoration: none; color: var(--fg); }
.site-header nav a { margin-left: 16px; text-decoration: none; color: var(--fg); font-size: 14px; }
.site-header nav a.btn { background: var(--brand); padding: 8px 14px; border-radius: 6px; }
.site-header nav a.admin { color: var(--warn); }

.container { max-width: 960px; margin: 0 auto; padding: 32px 24px; }

h1 { margin: 0 0 20px; font-size: 24px; }
h2 { font-size: 18px; margin: 0 0 12px; }

.card {
  background: var(--panel); border: 1px solid var(--border);
  border-radius: 12px; padding: 24px; margin-bottom: 20px;
}

.muted { color: var(--muted); }
.err { color: var(--err); font-size: 14px; margin: 10px 0; }
.ok  { color: var(--accent); font-size: 14px; margin: 10px 0; }

/* Buttons */
.btn-primary {
  display: inline-block; background: var(--brand); color: #fff;
  padding: 10px 20px; border-radius: 6px; text-decoration: none;
  border: none; cursor: pointer; font-size: 14px; font-weight: 600;
}
.btn-secondary {
  display: inline-block; background: transparent; color: var(--fg);
  border: 1px solid var(--border); padding: 10px 20px; border-radius: 6px;
  text-decoration: none; cursor: pointer; font-size: 14px;
}

/* Forms */
form label { display: block; font-size: 13px; color: var(--muted); margin: 14px 0 6px; }
form input[type=text], form input[type=email], form input[type=password],
form textarea, form select {
  width: 100%; padding: 10px; background: var(--bg);
  border: 1px solid var(--border); color: var(--fg); border-radius: 6px;
  font-family: inherit; font-size: 14px;
}
form textarea { min-height: 140px; resize: vertical; }
form button { margin-top: 18px; }

/* Ticket list */
.ticket-list { list-style: none; padding: 0; margin: 0; }
.ticket-list li {
  display: flex; align-items: center; gap: 12px;
  padding: 14px 18px; border: 1px solid var(--border);
  border-radius: 8px; margin-bottom: 8px; background: var(--panel);
}
.ticket-list li a { flex: 1; color: var(--fg); text-decoration: none; font-weight: 500; }
.ticket-list li a:hover { color: var(--brand); }
.ticket-list .meta { font-size: 12px; color: var(--muted); }

/* Status pills */
.pill {
  display: inline-block; font-size: 11px; font-weight: 600;
  padding: 3px 9px; border-radius: 999px; text-transform: uppercase;
  letter-spacing: 0.5px;
}
.pill.open    { background: #1d3a5f; color: #93c5fd; }
.pill.pending { background: #3a2e0f; color: var(--warn); }
.pill.closed  { background: #1f2937; color: var(--muted); }

.pill.prio-low    { background: #1f2937; color: var(--muted); }
.pill.prio-normal { background: #1d3a5f; color: #93c5fd; }
.pill.prio-high   { background: #3a2e0f; color: var(--warn); }
.pill.prio-urgent { background: #4a1414; color: var(--err); }

.pill.role-user  { background: #1d3a5f; color: #93c5fd; }
.pill.role-staff { background: #0f3320; color: var(--accent); }

/* Ticket thread */
.thread { display: flex; flex-direction: column; gap: 12px; margin-top: 16px; }
.msg {
  padding: 14px 18px; border-radius: 10px;
  border: 1px solid var(--border); background: var(--panel);
}
.msg.role-user  { border-left: 3px solid #93c5fd; }
.msg.role-staff { border-left: 3px solid var(--accent); background: #0d1a14; }
.msg.role-system { border-left: 3px solid var(--muted); font-style: italic; opacity: 0.85; }
.msg .who { font-size: 12px; color: var(--muted); margin-bottom: 6px; }
.msg .who .when { float: right; }
.msg .body { white-space: pre-wrap; word-wrap: break-word; font-size: 14px; }

/* Empty state */
.empty {
  text-align: center; padding: 48px 24px; color: var(--muted);
  border: 1px dashed var(--border); border-radius: 12px;
}
.empty h2 { color: var(--fg); margin-bottom: 8px; }
.empty p  { margin: 0 0 18px; }

/* Promo welcome card */
.promo {
  background: linear-gradient(90deg, #1d2a4a 0%, #1a2540 100%);
  border: 1px solid #2e3f63; padding: 24px; border-radius: 12px;
  margin-bottom: 20px;
}
.promo h2 { margin: 0 0 8px; }
.promo p  { margin: 0 0 14px; color: #cbd5e1; font-size: 14px; }

/* Admin filters */
.filters { display: flex; gap: 10px; margin-bottom: 18px; flex-wrap: wrap; }
.filters a {
  padding: 6px 12px; border-radius: 6px; background: var(--panel);
  text-decoration: none; font-size: 13px; color: var(--muted);
  border: 1px solid var(--border);
}
.filters a.active { background: var(--brand); color: #fff; border-color: var(--brand); }

/* Footer */
.site-footer {
  border-top: 1px solid var(--border); padding: 32px 24px; margin-top: 64px;
  color: var(--muted); font-size: 14px; text-align: center;
}
.site-footer a { color: var(--muted); text-decoration: none; margin: 0 8px; }
.site-footer .copy { font-size: 12px; color: #6b7280; margin-top: 8px; }

table.admin-tickets { width: 100%; border-collapse: collapse; font-size: 14px; }
table.admin-tickets th, table.admin-tickets td {
  padding: 10px; border-bottom: 1px solid var(--border); text-align: left;
}
table.admin-tickets th { color: var(--muted); font-weight: 500; font-size: 12px; text-transform: uppercase; letter-spacing: 0.5px; }
table.admin-tickets td a { color: var(--fg); text-decoration: none; }
table.admin-tickets td a:hover { color: var(--brand); }